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Subscriber
Access Difficulties
- If when attempting to register for the first time you are taken to
The
"Northern Miner Online Order Form" page instead of the "Subscriber Information" or the "Login" page:
- You may be using a different e-mail address than the one entered into our
database (e-mail addresses must be exact or the database will not recognize
the user.)
- You have viewed The Northern Miner online before but now you are asked to
enter your e-mail address and password:
- It would seem that one of two things has happened:
- The cookies in your browser have been deleted. Your password is
saved in a cookie text file. This is to allow you
to access The Northern Miner without having to enter your password each
time. Often cookies are stored in temporary files and sometimes
inadvertently they are deleted. If this is the case you will need to request a new password.
- You are trying to access The Northern Miner from another browser,
workstation or remote location. Since the password is saved in a cookie
only the browser that you initially registered on can be used without
logging in again.
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Request a New Password
- Go to The Northern Miner homepage at www.northernminer.com
- Click on the any article link
- On the page where it says "This is a paid subscription site"
insert your e-mail address and click <OK>
- At the bottom of the page where it says "Email my password to me"
select this link
- Click on <Email My Password> button
- When you receive your new password copy and paste it into the
password field on the User Login page as sometimes typos are made. This happens
because, when viewed with a serif font, such as Times New Romans, numbers can
look like letters and visa versa (e.g., the number "1" and the letter
"l".)
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Cookies
A cookie is a small bit of information placed on your computer by
a Web page. It is used to identify you to the Web server. It tells the
server who you are when you return to a page at the same Web site. Your
browser will only send a cookie back to the Web site that originally sent it
to you. A cookie cannot run any programs, deliver any viruses, or send back
information about your system.
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Disclaimer
The information above is provided to assist
subscribers of The Northern Miner online
to identify the most common problems we have encountered when
accessing our Web site. It by no means covers every
scenario that is possible. A user's ability to access any online Web site
depends on your Internet Service Provider, your organization's Network, the
software you are using, etc. If your particular question is not addressed
herein, please contact your System Administrator.
For further information or to comment on our Web site(s), e-mail:
northernminer2@northernminer.com
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Make
The Northern Miner Your Home Page
You can make Northern Miner your browser's home page!
In Internet Explorer:
- Go to Tools > Internet Options
- In the text field beside "Address:" (Home Page section), type
http://www.northernminer.com
- Click <OK>
- Click the "Home" button in the toolbar
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